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Email SupportFrequently asked questions
How does the baseline phase work?+
The baseline phase is a 7-day period where you do not take the supplement you want to test. During those seven days, you log the same daily metrics you plan to track during the experiment so StackProof can measure your natural pattern before the active phase begins.
Can I run more than one experiment at a time?+
Free users can run one experiment at a time. StackProof Pro unlocks unlimited concurrent experiments.
How is my data stored?+
Your data is encrypted and stored securely. We do not sell your data, and we do not use it for advertising.
What is Smart Baseline?+
Smart Baseline uses your recent logs to recognize stable patterns you have already established. When the data is strong enough, StackProof can skip the usual waiting period and start a new experiment without making you repeat a full baseline.
How do I cancel my Pro subscription?+
You can cancel StackProof Pro from your device subscription settings. On iPhone, use your Apple subscription settings. On Android, use your Google Play subscription settings.
Delete your account
To permanently delete your account and all associated data, email us at joelcmk@gmail.com with the subject line “Delete my account”. We will process your request within 7 days.
This section is provided to satisfy Apple App Review account deletion requirements.